Can YexSensor customize measuring range, cable length or output signal?
Yes, many project requirements can be customized, including measuring range, cable length, output signal and sometimes probe material or installation accessories. Customization depends on the sensor type and application environment. For example, conductivity range, cable length, 4-20mA output, RS485 Modbus RTU settings and installation structure may need to be adjusted for different projects. Please provide the application details before ordering so YexSensor can confirm whether the required configuration is available.
Do you provide OEM or private label service?
YexSensor can discuss OEM or private label requirements for distributors, system integrators and project partners. OEM service may include label design, packaging, cable length, documentation and model naming support, depending on the order quantity and product type. For technical products such as online water quality sensors, it is important to keep the technical specifications and communication documents accurate, even when private labeling is required. Please contact YexSensor with your target market and product list for evaluation.
What is the MOQ for water quality sensors?
MOQ depends on the sensor model, customization level and order plan. Standard models usually have a lower minimum order requirement than customized products. If the project needs special cable length, output configuration, packaging or OEM service, the MOQ may be different. For sample testing, YexSensor can help recommend a practical starting quantity. For project delivery, it is better to confirm the number of monitoring points, spare parts and future maintenance needs before placing the order.
How long is the delivery time?
Delivery time depends on the product model, stock status and customization requirements. Standard sensors may be prepared faster, while customized cable length, special output, large batch orders or OEM packaging may require more preparation time. Before confirming an order, YexSensor will check the production and testing schedule. For urgent projects, please share the required delivery date, destination country and product list as early as possible so the team can plan the shipment.
What technical support is provided after delivery?
YexSensor can provide product manuals, wiring definitions, Modbus communication information and basic installation guidance. For system integrators, communication protocol support is especially important when connecting sensors to PLCs, data loggers or IoT gateways. If the sensor data appears abnormal during commissioning, customers can provide photos, wiring details, power supply information, communication settings and measured values so the technical team can help analyze the issue.
